How We Can Help…

Being a victim of crime is difficult.  We can help by guiding & connecting you to many support services within the community, so you do not have to feel alone.

SCROLL DOWN to look through our Services & Supports menus for any answers that may help.  Or, if you have a specific question, or need to chat, please choose a button:

Victim Services Programs:

Victim Impact Statements
A Victim Impact Statement is a chance to let the judge know how the offender’s crime has hurt you. The judge will consider your statement:
  • If the accused is found guilty.
  • when sentencing the offender(s).
Your Victim Impact Statement:
  • … is voluntary.
  • … can be read out in court when the offender is sentenced.
WHAT IT CAN SAY:  You do not have to talk about anything you do not want to.  Your Victim Impact Statement can talk about how the crime:
  • Emotionally hurt you.
  • Physically hurt you.
  • Financial costs you incurred.
  • Impacted your Life & Safety.
WHAT IT CANNOT SAY: Your Victim Impact Statement cannot be used to:
  • Ask for financial help.
  • Talk about other crimes.
  • Support the offender(s).
  • Make unproven accusations.
  • Complain about the police or the legal system.
  • Suggest what the sentence should be – unless previously approved by the Judge.
  • Make statements about the Offender(s) or the crime which are not related to your suffering.
  • The Offender could be sentenced at any time.
  • Get your Victim Impact Statement to the court or a Victim Services Unit as soon as you can.
  • The Victim Impact Statement is not used to apply for restitution (to get money back from the offender).
  • The Offender will be allowed to read or hear the Victim Impact Statement.
"Victim of Crime" Counselling Program

Immediate access to short-term supports to assist in dealing with the psychological impacts related to specified Criminal Code offenses.

For any women, children, adolescents or men that have been the victim of a crime can be awarded counselling benefits through the Victim of Crime Counselling Program. Experienced trauma counsellors that can help people resolve the traumatic stress that has resulted from the incident are made available after applying and being approved.

If you have been the victim of a crime and have not applied for counselling benefits, you can apply online.


Court Attendance Expense Reimbursement

Reimbursement for expenses related to court attendance for specified events, such as sentencing or providing a victim impact statement.

You are NOT paid to attend court

  • The clerk at the courthouse can provide you with an expense form (Your subpoena is required for this form).
  • As a witness for the Crown you are entitled to reasonable travel, mileage and meal expenses.
  • Record mileage from your home to the courthouse and keep meal receipts.


Emergency Crime Victim Assistance

Eligibility for reimbursement of related out-of-pocket expenses:

  • Locks – Damaged or broken
  • Broken door or window
  • meals/groceries
  • basic necessities
  • Emergency Accommodation
  • Replacement and/or repair of medically required aids

There is a maximum amount of reimbursement available for accommodation and replacements of medical devices.

Your application must be received within 45 days of the date of the crime – in special circumstances this may be extended.



A restitution order requires the offender to pay the victim for financial losses the victim suffered because of the offender’s crime. Restitution can only be ordered for losses up to the time the offender is sentenced. It is part of an offender’s sentence and can be a stand-alone order or part of a probation order or conditional sentence.

You can ask the judge to consider restitution – a court order to have the offender pay you back for expenses caused by the crime.
A judge can order restitution to cover a victim’s financial losses related to:

  • Damaged or lost property due to the crime.
  • Bodily injury or psychological harm due to the crime including loss of income or support.
  • Reasonable expenses for temporary housing, moving, food, childcare and transportation due to a spouse, common-law partner, child or other person moving out of the offender’s household because of harm or threat of harm from the offender.
  • Re-establishing a victim’s identity or correcting credit history or credit rating because of identity theft or fraud.
  • Costs that victims of non-consensual publication of an intimate image had to pay to have that image removed from the Internet or other digital networks.

Restitution cannot be ordered for pain and suffering, emotional distress, or other types of damages that can only be assessed in civil courts.


Court Process & Support

We can help you obtain information during the court process.

During a police investigation, you may ask the police for the following:

  • The progress of the investigation.
  • If there were charges laid.
  • The list of charges.
  • The name of the accused.

We can offer Support for victims during the court process. If your case goes to trial, the victim services unit will explain the courtroom process and guide you through the hearing.

You can prepare for court through the following:

  • Give your contact info to the Crown prosecutor and the victim services unit.
  • Tell the Crown prosecutor about special needs you may have.
  • Arrange for a court orientation session with the victim services unit.
  • Complete and submit your Victim Impact Statement as soon as possible.

We can also help you obtain information after the court process.

If the accused is found guilty:

The judge will consider your Victim Impact Statement while sentencing the offender.

If you do not want to be in the courtroom, the victim services unit will let you know the verdict.

If you have safety concerns, contact the police or victim services unit.

CALL US: (780)585-4640

Our Supports:

Emotional Support

You are not alone……..
Many people who are victims of crime or tragedy; especially, in Sudden Death experience the same feelings that you may have. 

We support people bereaved by sudden death. There are many causes of sudden death; such as illness, a road crash, suicide, disaster, war, crime and other communicable diseases.
Maskwacis Victim Services will help suddenly bereaved people access information, advice and guidance to ease their suffering and help them cope with their grief.
Maskwacis Victim Services and its Advocates provide a listening ear, comfort and reassurance – and want you to know you are not alone.
We may talk to you on the telephone, visit you in your home or at the hospital, or accompany you to court.

Court Support & Orientations

A person will often experience confusion, fear, anxiety, and may be overwhelmed through the court process, especially if they have never been a victim of crime.

Maskwacis Victim Services will provide victims of crime with support and information about the court process which may lessen the trauma of being victimized.

Through helping victims of crime understand the criminal court process and the role of the witness, it can decrease the fear and anxiety often associated with testifying in court.

Court Workers may not:

  • Make decisions for someone.
  • Provide legal advice.
  • Provide counseling.
  • Discuss details of the offence.

Maskwacis Victim Services will assist with appropriate referrals to other community agencies and organizations that may be helpful to victims of crime. Maskwacis Victim Services works in collaboration with:

  • Maskwacis Mobile Mental Health
  • Maskwacis Health Services
  • Samson Community Wellness
  • Ermineskin Women’s Shelter
  • Kasohkowew Child Wellness Society
  • AKO Child and Family Services
  • Central Alberta Sexual Assault Support Centre – Red Deer, AB
  • Wetaskiwin and District Victim Services
  • Ponoka Victim Services

… and many other agencies in/out of the community.

Information Resources

Our role is to reduce the effects of crime or tragedy on its victims. Maskwacis Victim Services serves to provide resources, and emotional support.

When you want information about your case, Maskwacis Victim Services will liaise for you with the RCMP and courts while they are handling your police file.

We will answer your questions about police procedures, court systems, and specific questions you may have. Such as:

  • Was the offender caught?
  • When is the court date?
  • How do I complete a Victim Impact Statement?
  • Can I apply for restitution?
  • Can I apply for Emergency Assistance?
  • Can you help me find a counselor?

Have a Different Question?

Send Us a Message Below:

-or- Call: (780)585-4640

-or- Email: [email protected]


"Everyone Deserves to Be Safe."


Complaint Line: (780) 585-3767

OFFICE: (780) 585-4640

FAX: (780) 585-4611

BOX 2410 | MASKWACIS, AB | T0C 1N0